Train Sim World
PS4 - Update 20/August/2021

Hello everyone,
We'd like to start again by thanking you all for your patience - particularly our PlayStation 4 players. This has been an especially complex update, and we're working closely with Sony to get you access to your game and Add-ons as soon as we can.
We believe there are two current issues for PlayStation 4: the game crashing when opening routes, and not being able to see your purchased Add-ons/purchased add-ons not appearing in-game.
Game crashes
We hope to have a patch out for this later this evening (subject to testing), but in the meantime, we believe there to be a workaround.
- Uninstall your game
- Reinstall your game minus these Add-ons:
- Rhein-Ruhr Osten
- BR Class 20
- BR Class 31
- LGV Méditerranée
This should enable you to play the Core routes, and for those who have bought the Season Ticket (or Boston Sprinter individually), you should be able to play Boston Sprinter over the weekend.
We will update when and if we're able to patch this evening, at which point you should not experience crashes for any Add-on.
EDIT:
This patch is now live (1.43). If you were experiencing any issues with crashing, we recommend you download this patch at your earliest convenience.
If you are still experiencing issues with being unable to see your Add-ons within the PlayStation Store, or once downloaded them not appearing in game, we've seen some players have success with the following steps, recommended by Sony.
- Uninstalling your game and any Add-ons
- Restart your console
- Reinstall TSW2, which should contain patch 1.43
- Download any Add-ons you have available within the Store
We will continue to work with Sony to try to find a solution over the coming days for those unable to see Add-ons in their Store, or downloaded Add-ons not appearing in-game.
Unable to download Add-ons/Downloaded Add-ons not appearing in-game
We've been working with Sony to try to establish the cause of the issue. We are still working on this, and will continue to troubleshoot over the weekend. It's unlikely at this stage this will be solved tonight - but we will update you when we have more details.
In the meantime, we have seen some players able to play by following the steps below:
- Uninstall the full game and all content
- Reboot the console
- Reinstall the content and Add-ons (minus the Add-ons listed above)
Thank you to those players who have been helping us out today, and to all of you for your continued patience.
If you are experiencing any other issues, please head here for a list of solutions, and if that doesn't help, please submit a Support ticket.
Train Sim World
20 Aug
PS4 - Update 20/August/2021
Train Sim World 2
1d
Train Sim World Roadmap (part 2) – 11th August 2022
Train Sim World 2
2d
Train Sim World Roadmap (part 1) – 10th August 2022
Train Sim World 2
3d
Master the Machine with Train Sim World 3
Train Sim World
21 Jul
Spirit of Steam – Railfan TV Goes On Tour!
Train Sim World 2
19 Jul
Island Line 2022: BR Class 484 Out Now!
Train Sim World 2
12 Jul
Island Line: Something Old, Something New
Train Sim World
6 Jul
Spirit of Steam - Stop Press!
Train Sim World
5 Jul
TRAIN SIM WORLD 2 ROADMAP 5 JULY 2022
Train Sim World 2
5 Jul
Island Line 2022: BR Class 484 Coming Soon!
Train Sim World
23 Jun
30 years of the Class 166
Train Sim World 2
21 Jun
WIN THE CHANCE TO BE IN TRAIN SIM WORLD!
Train Sim World 2
20 Jun
Game Update 20th June
Train Sim World
14 Jun
Liverpool Lime Street Steam - The Early 1960s
Train Sim World 2
10 Jun
Dev Deep Dive: Implementing Livery Designer Compatibility
Train Sim World
9 Jun
Sand Patch Grade: as seen by Roger Puta
Train Sim World
8 Jun
Spirit Of Steam - A Head Of Steam
Train Sim World
31 May
Train Sim World 2 - Spirit Of Steam Out Now!
Train Sim World
30 May
Game update – Spirit of Steam, Rapid Transit, Hauptstrecke Rhein-Ruhr, Ruhr Sieg Nord, and more
Train Sim World
30 May
Spirit Of Steam - Driver Guide
Train Sim World
27 May
The Twilight of Steam in Northwest England
Train Sim World
24 May
LMS 8F: Used far and wide
Train Sim World
17 May
Spirit Of Steam - Taking Stock
Train Sim World
12 May
The Sound Of Steam!
Train Sim World
10 May
Spirit Of Steam Arriving Soon!